Terms for import orders

DRAFT — review before launch. Text in [square brackets] is a decision only the business owner can make. Please have this reviewed and remove this notice when final.

1. What we do

Lawbenpina Ventures sources products from Alibaba on your behalf and arranges for them to be imported and delivered to you in Ghana.

2. Prices

You send us an Alibaba link, a description or a photo of what you want, and the quantity. We check the price on Alibaba (or, if you described the item or sent a photo, find a matching product) and send you a quote in Ghana cedis (GH₵), converted from the US dollar price at the exchange rate on the day, plus our service charge.
Nothing is bought or paid for until you accept the quote.
[How long a quote stays valid, and what happens if the Alibaba price or exchange rate changes before you pay: to be decided.]

3. Shipping

Our quote for the items does not include shipping. We calculate the shipping cost and send it to you separately. [Shipping payment timing: to be decided.]

4. Estimated arrival

We estimate that orders arrive in about 55 days after your order is confirmed. This is an estimate, not a guarantee, and can be affected by suppliers, shipping, customs and other matters outside our control.

5. Order requests, quotes and payment

Submitting an order on this site is a request for a quote. It records the items (links, descriptions or photos) and quantities you want and your consent to these terms. It is not a purchase and not a payment. Once you accept our quote, we share payment details. [Accepted payment methods and deadlines: to be decided.]

6. Cancellations and refunds

[Cancellation and refund policy: to be decided, including what happens once an order has been placed with the supplier.]

7. Shop purchases

Items in our shop are sold at the prices in Ghana cedis shown on the site. You pay for the items online through Paystack, by mobile money or card. We do not see or store your mobile money PIN or card details. Delivery is not included in the item price. The delivery fee is paid by you when your order is delivered. We contact you to confirm availability and arrange delivery. [Delivery timing, returns and refunds for shop items: to be decided.]

8. Contact

Lawbenpina Ventures, Accra, Ghana. WhatsApp: +233 577 788 857.